Good to know

Booking policies

Cancellation

Fifty percent (50.00%) of the total booking charges will be refunded if the cancellation is made more than 30 days prior to the arrival date of the reservation. For cancellations made within 30 days prior to the arrival date, no refund will be issued.

Check-in & checkout

Check-in is after 4:00 PM and checkout is by 11:00 AM. Most cabins have self check-in; instructions and the exact address are sent before arrival.

House rules

  • No smoking, parties or events.
  • The primary renter must be at least 18 years old.
  • Pets are welcome with prior approval and a pet fee. Please crate pets if left unattended.
  • Maximum occupancy is listed on each cabin and can't be exceeded.

Payments

Payment is taken securely on this website by Stripe at the time of booking. We never see or store your full card number. Prices shown at checkout include rent, cleaning fee, any pet fee and lodging taxes.

Privacy

The details you enter at checkout (name, email, phone and notes) are used only to manage your reservation and communicate about your stay. Card details are handled by Stripe. For questions about your data, contact us at reservations@vacaytothesmokies.com.